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Product or Service Quality
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Three Beautyrest mattresses have failed. One is causing back issues.

One person has a back injury and we can't afford to buy another mattress so soon. Thought we could count on Simmons (three of them). We will never buy another Simmons product. There are online reviews of various mattresses, but I guess we didn't take enough time to check.

These were purchased at Sears (NY), by the way. I will send my complaints to these companies, but I have a feeling no one is going to help with our $2,400 loss (3 mattresses).

What a huge letdown. Thought I could count on them.

Product or Service Mentioned: Simmons Bedding Company Mattress.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jan 21.
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I have the same problem with my back.They are claiming it was because I don't have a support of 3 legs in my PRESENT frame.They are full of it, I am only 130 pounds, petite and that explanation from them is INSANE.

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