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Bought a simmons sectional sofa from big lots about 2 years ago. This sofa is used in living room by 2 adults over 50 years of age , no children and the heaviest adult only weighs 170 lbs.

The sofa is now falling apart. The fabric is now falling apart. The top brown vinyl like part is coming off in pieces and getting allover the floor.

This sofa now looks like a piece of junk and we now have to buy a new sofa - this sofa cost 699 at big lots new. We talked to simmons but were told they would not d o anything - warranty only 1 year - DO NOT BUY SOFA by SIMMONS at BIG LOTS

Reason of review: Bad quality.

Monetary Loss: $750.

Preferred solution: Full refund.

I didn't like: Qualiy of sectional sofa, Fell apart is a piece of junk.

Company wrote 0 private or public responses to the review from Dec 02, 2015.
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Anonymous
#1457659

Ours is doing the same. Not even 3 yrs old. So aggravated.

Anonymous
#1100344

Meh... It looks exactly as one would expect it to look, a cheap, bargain-basement faux leather piece that's been trampled by old 18+ hours a day for two years.

Anonymous
#1078802

Why are you complaining? You bought from a company that SPECIALIZES in cheap merchandise..

AND you're expecting a full refund one year after the warranty expired? LOL

Anonymous
#1076288

Well...the answer to your problem ? You purchased it at BIG LOTS ...this is a company that sells SECONDS ( refurbished or irregular items ) ....of course you probably knew that prior to purchasing the sofa right ?

Always trying to scam a business....you buy cheap, you get cheap !

Anonymous
#1073432

hahahah....and you bought this from Big Lots...why?

Anonymous
to Anonymous Seattle, Washington, United States #1331038

warning, DONT BUY ANYTHING FROM RANASSAUNCE FURNITURE IN ROSEVILLE !!! THEY ARE THE BIGGEST RIPOFFS IN TOWN.

THIER LYING ,RUDE *** ,CHECK OUT YELP ,THERES AT LEAST 20 COMPLAINTS AGAINTS THEM, BBB has many complaints against too.

They sell used or rebuild garbage furniture to u. NO REFUNDS , STAY AWAY FROM RENAISSANCE FURNITURE !!

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