State: Pennsylvania Clear all filters (11 of 249 reviews match)
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2.3
Details
Simmons continues to delivery defective mattresses that sag within the first week. AND IT IS THEIR HIGH END RECHARGE MODELS! They are incapable of manufacturing a model that DOES NOT SAG within the first week and every time they DO IT AGAIN AND AGAIN AND AGAIN! THEY...
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Review
#654174 Review #654174 is a subjective opinion of poster.
Pros
  • Bloody nightmae
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Full refund
Tags
  • Terrible product
I bought my sectional couch and had it less then two years and the pleather is peeling off the entire couch. Bought it at Aarons so i paid more then it was worth but that would be fine if it lasted. Now it is in that bad of shape that i couldn't give it away if i...
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1 comment
Anonymous
#933055

To be fair pleather is not leather. Pleather does have some leather but its mostly polyurethane and polyester. With cheaper brands and cheaper pleathers peeling is an issue which is basically your polyurethane coming off the backing.

Review
#581131 Review #581131 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2800

Sofa Review

4.3
Details
I bought simmons upholstery from big lots 3 times and NEVER had problems until I used my sofa for a surf board. Now the sumbich is under 60 feet of water. Simmons wont replace my sofa.
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Review
#579085 Review #579085 is a subjective opinion of poster.
Reason of review
Poor customer service

Recliner Review

Bought a recliner new in March of 2014, and now August of 2014 the padding is shot and collapsed. Had a Lang for 6 years that was in better shape in 6 yes then this piece of s#$% is in 5 months. This is the poorish quality and design I have ever seen.
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#528097 Review #528097 is a subjective opinion of poster.
I am extremely disappointed with our purchase of the Simmons Beatyrest Strandquist mattress that we purchased from Art Van Furniture! We spent $1400 on this mattress and expected a quality mattress to last us at least through the 10 year warranty period. For the first...
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11 comments
Anonymous
#1076290

I purchased a mattress from a furniture store ( that has been in business in my town for over 75 yrs ) and the springs in the mattress broke on one side...and are coming thru the material. I was told pretty much the same thing....no help.

I paid $1500.00 for this set in 2008....should have lasted more than 7 yrs.

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Review
#185331 Review #185331 is a subjective opinion of poster.
Loss
$1400

Simmons Bedding Company in Greensburg, Pennsylvania - Simmons Beautyrest would not honor warranty on mattress

Mattress was purchased in October 2011. The mattress is all sunken in about about 2" or more. Simmons said there was nothing they could do and I was told to contact the retailer were I purchased the mattress. The retailer would not honor the warranty either. The mattress looks like it is ten years old. I thought I was purchasing a good product. I would say Simmons is not customer friendly company since they do not stand behind their product after it is purchased. I would think they would be happy with customer feedback and try to improve the product.
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Review
#331581 Review #331581 is a subjective opinion of poster.
Loss
$825

Simmons Bedding Company in Johnstown, Pennsylvania - Simmons Mattress

I was sent a mattress that was pitting within the first 3 mo of which I spent 1700 dollars. They sent a mattress to replace it and was like sleeping on a floor. I had to fight to get a mattress similiar to what I originally ordered, it is being delivered tomorrow but they refuse to pick up the previous one stating it is up to me to get rid of. They were very nasty and I will never deal with this co. again!! Their mattresses are garbage!! Do not purchase from them as it is a losing battle. Beware!!
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#339601 Review #339601 is a subjective opinion of poster.

Simmons Bedding Company in Philadelphia, Pennsylvania - Simmons, Sterns & Foster, Serta Mattress'

To all consumers looking for a mattress. It is all bull. There is not a company out there that stands behind there mattresses. I have been through this for the last six years. First with Simmons: THEY ARE THE WORST. They do switch and bait for warranty. If you buy an expensive mattress you end up with a choice but they make the mattress especially for you. Yep, they send you a cheaper inside with the plush outside and you will call them till warranty runs out. This the new America. Company's DO NOT CARE. I just bought my third new mattress in 10 years. The old adage," You get what you pay for is no longer", so buy cheap and comfortable and plan on getting only five years, If you are lucky.
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Review
#240000 Review #240000 is a subjective opinion of poster.
Loss
$1200

Simmons Bedding Company in Uniontown, Pennsylvania - Simmons Mattress Co didn't honor warranty

Simmons Mattress Co. did not and will not honor the warranty for a BeautyRest California King mattress and box springs that cost over $2900.00 that was purchased through mattress warehouse. Mattress had body impressions on both sides of mattress and the inspection people from mattress wharehouse checked only one side said a box spring was upside down (was only for week), second time inspected said dirt was on mattress (brushed off easy)they said it had stains (Untrue) Mattress Warehouse along with Simmons found whatever reason to say the warranty was void. In my opinion Simmons Mattress Co. is the worst mattress I've ever owned and will never get a dime more from me. Also filed a Better Business Bureau complaint which did not help assist at all.
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2 comments
Anonymous
#266579

They did the EXACT same thing to us. We were going to go to the better business bureau; but, now after hearing this, may not waste our time.

Thanks.

Anonymous
#248248

Don't urinate on your mattress, and it won't sag.

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Review
#220923 Review #220923 is a subjective opinion of poster.

Contact Simmons Bedding Company Customer Service

Mailing Address:
Simmons Bedding Company
1 Concourse Pkwy
Atlanta, Georgia 30328
United States
Phone:
(877) 399-9397
All Simmons Bedding Company Contacts

Simmons Bedding Company in Philadelphia, Pennsylvania - Simmons Beautyrest

I weight 175, my wife 105. We are 50 and athletic. After 2-3 years, massive body impressions in mattress that made it impossible to sleep on. They fought warranty but I won, got replacement, and same thing. What's up? The impressions are in the shoulder/upper back area, and hip area. Tingling in our hands in the a.m. due to the upper back deformity. We are side sleepers 50% of the time. But how could our minimal weight cause this??? Yes, we did rotate the mattress frequently. Under the boxspring, we have 3/4 inch plywood, set up with a carpenter's level. Under that, we have some supports to make sure the plywood doesn't deflect too much from the body weight. It is true that as you get older you are much more sensitive to these deflections, but Simmons: deal with it!
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#217270 Review #217270 is a subjective opinion of poster.