I am 130 pounds, petite woman, after buying a Simmons mattress and countless visits to the chiropractor, I called an open THE FIRST claim.They delivered another mattress and honor the warranty, however, after one month, the mattress collapsed.After the second claim, I...Read more
I didn't like
- Warranty process
Three Beautyrest mattresses have failed. One is causing back issues. One person has a back injury and we can't afford to buy another mattress so soon. Thought we could count on Simmons (three of them). We will never buy another Simmons product. There are online reviews...Read more
Simmons Bedding Company - Mattress didnt last more then a year
Mattress and box spring are sagging and squeaking even with and 800 dollar sleigh bed frame! Very dissapointed in in the simmons product!
We ordered the mattress and it came 3 weeks later, delivered but not correctly set up on the frame and now they are stating it is our fault on the frame when their delivery should be looking at how it fits. The inspector was nice came out to look but the company takes...Read more
Simmons Bedding Company - No answer need to call back
Bought my mattress at gardener white and need to use manufacturing Warranty Right side of bad as drop probly 7" and seem completely coming apart my husband's back neck shoulders everything is hurting
After purchasing a BR Recharge I had difficulty breathing, headaches, nausea, eye and throat irritation. I did not experience that type of medical condition before. I was not sure that the new mattress was the cause until I was forced to leave my home at 2am because...Read more
Simmons Bedding Company - The side of my bed sunk in the first year. They claim it's broken border wires. I don't feel any wires no where on the frame. They say it's from sitting on the bed. That's not true.
Within the first year. I contacted mattress firm who since purchased sleep train whom i purchased it from. They sent out an inspector andThey say its not covered by my warranty. I paid a lot of money to be unhappy. I will not let this rest until my mattress is replaced. Mattress firm referred me to Simmons. They said its mattress firms responsibility. I will be discussing this with my lawyer
Simmons Bedding Company - I have no warrenty matttess was a gift and my mattress. Has completley colapesst not sure what. To do the mattress is o nly 7 months old please help me
Not sure who to contact
I purchased a mattress from Simmons with good faith that their product is good.After weeks on sleeping on the mattress, I experienced back pains and had to go to physical therapy .I called customer service to replace the mattress and they wanted to charge me $85 to...Read more
I didn't like
- Manager did not come in the line
Three new beds, each with *** poor quality inspection and construction. Look at the shifting and leveling of the mattress yourself. Levels don't lie, but the SSB company will tell you the level is wrong. Bed looks like a rhombus. Went with amerisleep. Simmons will...Read more
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