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I am 130 pounds, petite woman, after buying a Simmons mattress and countless visits to the chiropractor, I called an open THE FIRST claim.They delivered another mattress and honor the warranty, however, after one month, the mattress collapsed.After the second claim, I...
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1.0
I didn't like
  • Mattress
  • Warranty process
  • Lies
#1179241
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Three Beautyrest mattresses have failed. One is causing back issues. One person has a back injury and we can't afford to buy another mattress so soon. Thought we could count on Simmons (three of them). We will never buy another Simmons product. There are online reviews...
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Anonymous
Anonymous

I have the same problem with my back.They are claiming it was because I don't have a support of 3 legs in my PRESENT frame.They are full of it, I am only 130 pounds, petite an...

1.0
#1173414
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Simmons Bedding Company - Mattress didnt last more then a year

Mattress and box spring are sagging and squeaking even with and 800 dollar sleigh bed frame! Very dissapointed in in the simmons product!
2.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1172990
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We ordered the mattress and it came 3 weeks later, delivered but not correctly set up on the frame and now they are stating it is our fault on the frame when their delivery should be looking at how it fits. The inspector was nice came out to look but the company takes...
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1.0
#1170382
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Simmons Bedding Company - No answer need to call back

Bought my mattress at gardener white and need to use manufacturing Warranty Right side of bad as drop probly 7" and seem completely coming apart my husband's back neck shoulders everything is hurting
3.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website
#1128301
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After purchasing a BR Recharge I had difficulty breathing, headaches, nausea, eye and throat irritation. I did not experience that type of medical condition before. I was not sure that the new mattress was the cause until I was forced to leave my home at 2am because...
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#1095649
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Simmons Bedding Company - The side of my bed sunk in the first year. They claim it's broken border wires. I don't feel any wires no where on the frame. They say it's from sitting on the bed. That's not true.

Within the first year. I contacted mattress firm who since purchased sleep train whom i purchased it from. They sent out an inspector andThey say its not covered by my warranty. I paid a lot of money to be unhappy. I will not let this rest until my mattress is replaced. Mattress firm referred me to Simmons. They said its mattress firms responsibility. I will be discussing this with my lawyer
2.7
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Advertised vs Delivered
Diversity of Products or Services
Staff
#1070017
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Simmons Bedding Company - I have no warrenty matttess was a gift and my mattress. Has completley colapesst not sure what. To do the mattress is o nly 7 months old please help me

Not sure who to contact
3.0
Details
Style and Design
#1053985
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I purchased a mattress from Simmons with good faith that their product is good.After weeks on sleeping on the mattress, I experienced back pains and had to go to physical therapy .I called customer service to replace the mattress and they wanted to charge me $85 to...
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2.0
I didn't like
  • Manager did not come in the line
#1030178
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Contact Simmons Bedding Company

Mailing Address:
Simmons Company
1 Concourse Pkwy., Ste. 800
Atlanta, GA 30328-6188
Phone:
(877) 399-9397
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Simmons Bedding Company - Serta Simmons Bedding is a pos
Simmons Bedding Company - Serta Simmons Bedding is a pos
Simmons Bedding Company - Serta Simmons Bedding is a pos
Three new beds, each with *** poor quality inspection and construction. Look at the shifting and leveling of the mattress yourself. Levels don't lie, but the SSB company will tell you the level is wrong. Bed looks like a rhombus. Went with amerisleep. Simmons will...
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Anonymous
Camie 10

How to exchange a defective mattress with warranty. Which I paid for. Please contact me at9515058286 camie

1.0
I liked
  • Exposing a purely shady business
I didn't like
  • Sell and don not look back and do not accept complaints
#1028475
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