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I purchased a leather bonded sectional from big lots three years ago. For two years we hardly used it so there was no peeling. A year ago we placed it in the living room and it is peeling from everywhere. It gets all over your clothes. Worse i have a year old and it...
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1.0
#1385980
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Simmons Bedding Company - Poor product and company not dealing with problems

7 year old 2500 Simmons Mattress sank No support from Mattress or company
#1372406
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Simmons Bedding Company - Mattress sagging

7year old $2500 mattress no longer supports my body Big dips have developed The company says its normal and would give No support for defective Simmons bed Do not buy this brand You will not be happy with bed or company
#1372403
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I just purchased a Simmons Beautyrest Luxury Firm Pillowtop mattress on Monday 9/3/18 it was delivered on 9/4/18 this is the worst mattress that I have ever slept on. I realize that you are supposed to give it time to adjust to your body but I would love to know how in...
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I didn't like
  • Very shoddy workmanship
#1350529
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BOUGHT SIMMONS MATTRESS FROM HSN COMPLAINED TO THEM,AFTER 30 DAYS THEY HAVE NOTHING TO DO WITH ANY SALES.NOTIFIED SIMMONS ,CAME OUT REVIEW DAMAGE REPLACED MATTESS,5 MONTHS LATER MATTRESS STARTED TO SAG,PUFF UP ,SENT SERVICE TECH AGAIN,WAITED FOR RESPONCE, THEY SAID THE...
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#1322635
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We purchased a Simmons mattress November 2017 by May 2018 i called the store we purchase it from and they sent out a rep to measure the mattress, it was already sagging a half inch. I was told that it has to sag 1 1/2 inch for them to do anything. The customer service...
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2.1
I didn't like
  • Policy to replace mattress
#1281134
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Simmons Bedding Company - Not happy with product

I bought a bed and the mattress is garbage i paid for a warranty and Ashley Furniture told me to contact you. I spent $1500 on a mattress that makes my back hurt and my husbands back hurt. My husband can not even sleep in the bed. I just want my money back
1.0
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#1247318
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Simmons Bedding Company - Do not buy

Do not purchase Simons furniture especially from Big Lots, I purchased a 4 pc set and 3 out of the 4 pieces are broken I’ve only had them a year I also have a 3 year warranty on all pieces but so far after 2 weeks of making a claim I’ve recieved no calls emails etc to fix my furniture. Thanks Simmons and Big Lots for the wasted $1200
1.2
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Style and Design
Value for money
Website
#1207168
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I am 130 pounds, petite woman, after buying a Simmons mattress and countless visits to the chiropractor, I called an open THE FIRST claim.They delivered another mattress and honor the warranty, however, after one month, the mattress collapsed.After the second claim, I...
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1.0
I didn't like
  • Warranty process
  • Mattress
  • Lies
#1179241
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Three Beautyrest mattresses have failed. One is causing back issues. One person has a back injury and we can't afford to buy another mattress so soon. Thought we could count on Simmons (three of them). We will never buy another Simmons product. There are online reviews...
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Anonymous
Anonymous

I have the same problem with my back.They are claiming it was because I don't have a support of 3 legs in my PRESENT frame.They are full of it, I am only 130 pounds, petite an...

1.0
#1173414
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