Product: Simmons Bedding Company Beautyrest Recharge Firm Mattress Clear all filters (2 of 2 reviews match)
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Simmons Bedding Company - Off - Gassing (ODOR)

After purchasing a BR Recharge I had difficulty breathing, headaches, nausea, eye and throat irritation. I did not experience that type of medical condition before. I was not sure that the new mattress was the cause until I was forced to leave my home at 2am because the house was filled with this chemical smell and the air coming,out of the mattress smelled. I researched the odor and found out that memory foam has a off-gassing chemical smell & combined with fire retardants. The mattress odor wasn't that new car smell that fades but lingered for days could not keep in house and BR says NOT covered under warranty. A year later still smells and stuck with medical bill and out $1500 for mattress.
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Review
#1095649 Review #1095649 is a subjective opinion of poster.
Product
Simmons Bedding Company Beautyrest Recharge Firm Mattress
Reason of review
Warranty issue
Loss
$1200
Preferred solution
Let the company propose a solution

Simmons Bedding Company in Bellingham, Washington - Bought my first BR mattress in March of 2013, Bad Idea

2.1
Details
bought my first BR mattress in March of 2013, Bad Idea! Within the first year (early 2014), we had what they called "the kings ridge". both sides sagged way too much for a mattress less than a year old. Fought to get it replaced, which they did, with a version that we were told was better, and that we would not see this problem again. Boy were they wrong! the new one is shot. and we have just put up with it for some time now, as the dealer has gone out of business, Surprise.... These things are absolute junk...
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Review
#888450 Review #888450 is a subjective opinion of poster.
Product
Simmons Bedding Company Beautyrest Recharge Firm Mattress
Cons
  • Sub par products
  • Fell apart is a piece of junk
  • Product and customer service
Reason of review
Bad quality
Loss
$1300
Preferred solution
Let the company propose a solution
Tags
  • simmons customer service

Contact Simmons Bedding Company Customer Service

Mailing Address:
Simmons Bedding Company
1 Concourse Pkwy
Atlanta, Georgia 30328
United States
Phone:
(877) 399-9397
All Simmons Bedding Company Contacts