I have had my Simmons Beautyrest Health Smart "inspected" 4 times due to little support after year 6. The company sends a guy with a string to lie across the bed without weight and always reply there is nothing wrong with the mattress.
I have offered to allow them to spend the night and see how they wake up. Sinking down6-8 inches and waking up throughout the night due to back pain is not normal. Sending a rd party "inspector" to take weightless pictures of a string lying across the bed is not a inspection.
This company needs to go to China and sell their inferior products. Will not spend 2000.00 on another Simmons product.
This reviewer shared experience about warranty issue and wants this business to issue a full refund as the author lost $2000. rnmedic92 is overall dissatisfied with Simmons Bedding Company. The most disappointing about simmons beautyrest healthsmart mattress at Simmons Bedding Company was how they try to get out of their warranty, very shoddy workmanship and unfirmness , but reviewer liked mattress x 6 months then began saggina. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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