Simmons Bedding Company - Won't warranty 2.5" sink hole because of faint mark on corner of bed.

117 of 213 Simmons Bedding Company reviews

Yes, this is most definitely a SCAM.Our $1k Simmons Beauty Rest began to sink 18 months after purchase.

After talking to the retailer and getting an inspector out, the mattress was deemed defective and replaceable, so they offered a new one. However, suddenly with 5 years still left on our warranty they will not replace because there is a "slight discoloration" on the opposite side of the bed. We used recommended $100 gortex mattress covers since new keeping this mattress in absolute TOP condition. It looks so good that the 3rd part inspector they sent out marked it as clean.

They are a HORRIBLE company that has zero ethical sensibilities.Stay away from their faulty products and BS warranty.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Monetary loss:
$1000
Product or service
Simmons Beautyrest Paris Plush
Review category
Furniture and Decor
review #404653
Had an experience with Simmons Bedding Company? Submit review ›
Helpful? 4 Yes 4 7 No 7
Had the same issue 2 Yes 2
117 of 213 Simmons Bedding Company reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Simmons Bedding Company. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Simmons Bedding Company.
Filing a new complaint about
×